Privacy Policy

Pour Kings (“we”, “us”, or “our”) respects and values your privacy. We are committed to protecting all personal data collected from users of our website and services. This Privacy Policy explains how we collect, process, share, secure, and retain your information when you browse, create an account, or make a purchase through our platform.

By accessing or using our Service, you acknowledge that you have read and understood this Policy and agree to the practices described herein.

1. Information We Collect

We collect personal and technical information to provide you with a seamless and secure experience.

Personal Information:

  • Full name, mobile number, delivery address, and email address required for order fulfillment and account creation.
  • Age or valid government-issued ID as required for legal age verification.
  • Partial payment information (cardholder name, payment reference) handled securely through licensed third-party payment processors. We do not store full credit card details.

Automatically Collected Data:

  • IP address, device and browser details, pages viewed, and time spent on the Service.
  • Cookies and similar technologies that enable login functionality, saved preferences, and product recommendations.

You may adjust cookie preferences through your browser, although some features of the Service may not function properly if disabled.

2. How We Use Your Information

Your information may be used for the following legitimate business purposes:

  • Order fulfillment including processing, delivery, and coordination with courier partners.
  • Age and identity verification for legal compliance with alcohol-related regulations.
  • Communicating transactional updates, delivery status, service announcements, and customer support assistance.
  • Enhancing website functionality, personalizing product offerings, and analyzing browsing behavior to improve user experience.
  • Detecting and preventing fraudulent activities, unauthorized account access, and policy violations.

We only collect what is necessary and do not use your personal data for purposes incompatible with those listed above.

We do not sell, trade, or rent personal information to any third parties.

3. Sharing and Disclosure of Information

We may share your information only when necessary to operate our Service and comply with applicable laws:

  • Delivery partners receive essential order details strictly for delivery purposes.
  • Payment processors handle secure payment authorization and fraud prevention.
  • Regulatory authorities or law enforcement when required by legal orders, investigations, or compliance obligations.

All third parties accessing your data must use it solely for the services they provide on our behalf and maintain its confidentiality and protection.

4. Data Security & Storage

We implement technical and organizational safeguards to protect your information from unauthorized access, alteration, loss, or misuse. These include secure servers, encryption standards, access controls, and continuous monitoring of potential security risks.

While we take reasonable measures to protect data, no online system can guarantee absolute security. Users are encouraged to keep login details confidential and notify us immediately of any suspected breach.

Your information may be stored on secure servers located in the Philippines or with third-party cloud services that comply with local data protection regulations.

5. Your Rights as a Data Subject

In accordance with the Data Privacy Act of 2012, you are entitled to:

  • Access and request copies of your personal data held by us.
  • Correct or update inaccurate or incomplete information.
  • Withdraw consent for optional communications such as marketing messages.
  • Request deletion of personal data no longer needed for legal or operational purposes.

Requests may require reasonable verification to ensure account security before completion.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Manage customer accounts and complete transactions.
  • Meet legal, tax, and financial reporting requirements.
  • Resolve disputes and enforce agreements.

Once retention is no longer required, data will be securely deleted or anonymized in accordance with legal standards.

7. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect updates in our practices, technology, or legal requirements. Any significant changes will be communicated on our website.

Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related inquiries, data access requests, or concerns about your personal information, contact us at: privacy@pourkings.com